Called to have tub faucet replaced in rental house. Gibson arrived at 8:22 am and called to say they were starting. At 8:47 am the plumber called to say the job was complete. The cost was $950. I learned the faucet installed was a $60 cheap brand ( Boston Harvest) from Home Depot. My complaints were discussed with various female employees. I was never able to speak with the man who prices the jobs, Rob or the owner, Jason Burgess. They were never there and would not return my calls. Also I was scared into having a water pressure regulator installed (every fixture in the house would fall apart) for a charge of $650. I was later advised that is an $80 part. I have used Gibson for many years. The company now is not trustworthy. I cannot recommend them ever again. Too bad.
Called to have tub faucet replaced in rental house. Gibson arrived at 8:22 am and called to say they were starting. At 8:47 am the plumber called to say the job was complete. The cost was $950. I learned the faucet installed was a $60 cheap brand ( Boston Harvest) from Home Depot. My complaints were discussed with various female employees. I was never able to speak with the man who prices the jobs, Rob or the owner, Jason Burgess. They were never there and would not return my calls. Also I was scared into having a water pressure regulator installed (every fixture in the house would fall apart) for a charge of $650. I was later advised that is an $80 part. I have used Gibson for many years. The company now is not trustworthy. I cannot recommend them ever again. Too bad.